PRIVACY POLICY

Darkline Tints
Last updated: February 2026

Darkline Tints is the data controller responsible for your personal data.

1. Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Vehicle details

  • Installation address

  • Communication history

Information is collected when you:

  • Submit a contact or booking form

  • Email us

  • Message via WhatsApp

  • Speak to us directly

2. How We Use Your Information

Your information is used to:

  • Provide quotes

  • Confirm bookings

  • Deliver services

  • Issue invoices

  • Respond to enquiries

We do not sell or share your data for marketing purposes.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Performance of a contract

  • Legitimate business interests

  • Legal obligations

4. Data Storage & Security

Personal data is stored securely using trusted service providers, including:

  • Google Workspace (email and document storage)

  • Our website hosting provider

  • Accounting software (where applicable)

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or loss.

We may share personal data with carefully selected third-party service providers solely for the purpose of operating our business (such as email hosting, website hosting, payment processing, or accounting services).

These providers process data on our behalf and are required to comply with applicable UK data protection laws.

5. Data Retention

We retain customer information only for as long as necessary for:

  • Providing services

  • Accounting purposes

  • Legal compliance

Customer information relating to completed services may be retained for up to 6 years for accounting and legal purposes.

After this period, data will be securely deleted or anonymised where appropriate.

6. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion (where applicable)

To exercise these rights, contact: info@darklinetints.co.uk

If you are not satisfied with how your personal data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk

7. Cookies

Our website may use cookies for basic functionality and analytics.

You may disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.